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Privacy Clarity Before You Join

Double Ball Roulette, Dragon Kingdom, Football Studio, Cash Rocket and our Malaysia payment row sit inside one account area, so this Privacy Policy explains what data we collect…

Malaysia account dataCookie choicesSecurity checksPrivacy requests
maju88 Privacy Clarity Before You Join
PRIVACY HELP

Reach Us About Your Data

Privacy questions should go through the same service paths you use for account help, but please make the subject clear so the request reaches the right team.

Live chat privacy desk Use live chat when you need a quick privacy response about account access, login alerts, cookies or data correction. Our team will ask identity questions before discussing records linked to your wallet or lobby activity.
Email data requests Send formal access, correction or deletion requests by email with your account ID and registered contact detail. We reply with the next step, any verification needed and the expected handling window.
Wallet record checks If a Touch 'n Go, GrabPay, Boost dan FPX record looks wrong, contact support with the transaction reference. We compare the payment status, timestamp and wallet ledger without asking for your private PIN.
ACCOUNT CONTROLS

Controls That Protect Your Privacy

We treat privacy as part of account operation, not a separate afterthought. Your data moves through signup, wallet checks, game records, support handling and security alerts, so each area has a defined…

Data collected for account use

We collect only the details needed to open, secure and service your account, including contact data, login history, wallet references and lobby activity. Each record is tied to a practical account purpose.

Cookies and device signals

Cookies help keep you signed in, remember basic site choices and flag unusual access patterns. Device signals such as browser type and IP range help us separate normal logins from risky attempts.

Payment privacy boundaries

For Touch 'n Go, GrabPay, Boost dan FPX, we store reference numbers, amount, time and status so wallet entries can be reconciled. We do not need your app password, PIN or full banking login.

Game and lobby records

Rounds from Double Ball Roulette, Bombing Fishing, Emerald King and other titles create activity logs. We use those logs for account history, balance checks, dispute handling and security monitoring.

Retention and removal

Records are kept while your account is active and for required handling periods after closure. When data is no longer needed for account, dispute, security or legal reasons, we delete or anonymise it.

Requests and corrections

You can ask us to correct contact details, check stored records or consider deletion. We verify ownership first, then explain what can be changed, what must remain and why it is retained.

Privacy Questions Before Account Opening

These answers focus on how the Privacy Policy applies to your account, wallet records, cookies and contact choices. If you need a decision on your own data, contact us from the registered email or live chat after logging in. That helps us confirm ownership before we discuss account records or make changes.

We collect the details needed to identify and service your account, such as your name, contact method, login records, device signals and wallet references. We also keep activity records needed for balance checks and support.

We keep payment references, amount, time and status so your wallet can be matched with the payment processor record. We do not ask for your private wallet PIN or full banking login details.

Yes, you can contact us from your registered email or through logged-in chat. We verify ownership first, then explain what account records can be shared and the format we can provide.

Cookies keep basic session functions working, remember site choices and help detect unusual logins. Some cookies are needed for account access, while others help us understand errors and improve page stability.

We keep records while they are needed for account operation, security checks, support cases, payment matching and legal record duties. When those reasons end, we delete or anonymise the data where possible.

Yes, ask support to update your registered contact detail after identity checks. We may keep a record of the change so we can trace account access and handle later privacy or security questions.

Your privacy rights stay tied to the data we hold about your account. Access depends on local law and is available where local law permits, but you can still contact us about stored records.